I too have this 'lens cap' problem. I contacted JVC and they sent me an 'authorisation' letter, valid for three months, to have it repaired. Unfortunately I have to contact the repairer myself and all the phone numbers that JVC have supplied are either continually engaged, disconnected, or not accepting messages any more. Perhaps they hope that by the time I finally contact the repairer the 'authorisation' will have run out! Maybe it's time to call trading standards!

same issue, model # GR-D33U. Please help!!!

I just posted this issue - if anybody can help I would greatly appreciate it. Thanks!

Hi just come across this post I have a JVC GR-D63EK that has the same problem as others, it says lens cap on and no picture, but can play back old tapes. Any help as it's driving me nuts.

Hi there , same problem as the rest :-( jvc gr-d70ek many thanks in advance

Same problem model gr-sxm260u thanks john

Hi, I have a JVC gr-d40E with "lens cap" and black screen. The other menu and playback is ok! I have ship the camera at Italian Jvc repair center and the center have send me a invoice for 90 Euro because the camera have another problem on the focus lens! Why the repair not's all free?! Thanks Andrea

HEY JB38 I HAVE THE SAME "LENS CAP" PROBLEM WITH THE GR-D53AA, IF YOU HAVE A REPAIR APPLICABLE PLEASE EMAIL

I have the same problem with my jvc camera, i will really appreciate if someone can give me the solucion to fix this. Thanks a lot.

hi, visit the jvc website, it has info on recalling models with this problem.