Please send info on lens cap problem with JVC digital video recorder model GR-D33U. Everything else works, but the screen stay black and reports to remove lens cover. Thanks

PLEASE NOTE!! anyone with a lens cap query should click on my RED link and enter their query along with the MODEL NUMBER of the camcorder concerned in the box provided. If the query is asked simply by making a posting in this section (under heading of Jon Rubbery) I will not be aware that any new posting have been made, and as such its very unlikely to be answered as I do not check through old postings. (which this section is!)

I have a JVC GR-D22 and it reads that there is a lens cap on and all i get is blank screen. Can you help me? William

also have the lens cap on error. please send me the info on how to fix.

I purchased my jvc gr-d73 camcorder about three years ago, i have not used it for about 8 months .I recently turned on the camcorder to record ,but i had no image on th lcd screen.The lens cap error symbol keeped flashing on the screen even tho it was removed.Can you help me or give me some advice to fix the problem.

That is a design flaw that JVC is FIXING FOR FREE!!!! The problem is a bad CCD(?) in the computer part of the lens. I have a JVC GRD32U that had the same exact problem w/the message about the 'REMOVE LENS CAP' even though it removed. I found some info on line about a lot of owners with the same problem that went too the JVC website and there's a form you can print out, put all the info on it, pack the camera up (the website gives you the nearest service center w/addresses and phone numbers!), you call the center where you're sending it, tell them the problem on the phone and they give you an RA number so they will foot the shipping/handling/postage....EVERYTHING.....it won't cost you a dime and in about 2 weeks, you get the camera back and it's like new!! If you like the camera and want too keep it, it's ALL FREE whether the warranty is up or not, they WILL FIX IT ON THE HOUSE!!

I have the same problem! I haven't used the camera for a year, so this is quite devastating. The camera is JVC GR-D72U Please send the repair information as soon as possible.

you have to call Jvc the CCD Image Sincer is bad in those cams and was recalled so if it just that you will have it replaced for free.

I have a JVC GR-D20E that has a lens cap problem. I do not see any image at all. What could be the problem?

No Prob...I had the same problem with my GR-D72U. There is a defect in the CCD image sensor. JVC will fix it for FREE! All it will cost you is shipping it to them. Go to www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D72US&Pgm=CCD , download the rapair request... Send it off to your nearest service center and they ship it back all fixed up in less than a week. I must tell you though, you ONLY have until Dec. 31 2008 to do this. Not only did they fix mine, they cleaned the heads but also buffed out a scratch. After you get yours fixed, post as many helps as you can to others.