Sony DSC MVC camera repairs

Very affordable repairs on Sony cameras, >50% off Sony prices in most cases.

Most common defects are and all of these can be fixed or replaced:
Lens incl mechanicals and electronics
LCD display
CCD sensor
Dials and buttons
Connectors
Circuit boards
Exterior parts

Most common camera models, but not limited to:

Mavica
MVC-CD200, MVC-CD250, MVC-CD300, MVC-CD350, MVC-CD400, MVC-FD series

Cybershot
DSC-F505(V), DSC-F707, DSC-F717, DSC-F828
DSC-V1, DSC-V3, DSC-W1, DSC-W5, DSC-W7, DSC-T1, DSC-T3
DSC-P200, DSC-P150, DSC-P100, DSC-P10, DSC-P93, DSC-P92, DSC-P9, DSC-P8, DSC-P73, DSC-P72, DSC-P71, DSC-P7, DSC-P5, DSC-P51, DSC-P41, DSC-P3, DSC-P1,
DSC-S90, DSC-S75, DSC-S70, DSC-S60, DSC-S50, DSC-S40, DSC-S30

Post your questions here or email.

Also check eBay auction 7543747817 and feedback

Reply

• Re: Sony DSC MVC camera repairs Alexandre Figueira - 11th Aug 2006 16:09
  Hello there I have one Cybershot P32 with my LCD broken...I continue use normally but I want to buy a new one... Can you give me the price of this LCD screen.. I think is the same of P52 or P72 okay...thanks man
  
  
• Re: Sony DSC MVC camera repairs deepali - 14th Aug 2006 11:33
  We can assist all concerned users for SONY original spares.
  
  
  • Re[2]: Sony DSC MVC camera repairs Alex - 14th Aug 2006 12:53
    I already answered the questions, thanks.
    
    
• Re: Sony DSC MVC camera repairs Oscar - 14th Aug 2006 18:21
  Hi There
  Pleaseeee
  help
  do have the LCD for the Mavica MVC-CD250
  pLEASE can you confirm
  
  Thanks
  
  Oscar
  
  
  • Re[2]: Sony DSC MVC camera repairs Alex - 16th Sep 2006 13:02
    Yes, I have it, please get back to me.
    
    
• Re: Sony DSC MVC camera repairs Kyle Lee - 15th Aug 2006 1:28
  I also have cracked the inside of my preview screen and can't preview pics before I take them on my Cybershot DSC-W50. What should I do and how much will it cost?
  
  
  • Re[2]: Sony DSC MVC camera repairs Alex - 15th Aug 2006 3:06
    Answered last 2 questions.
    
    
• Re: Sony DSC MVC camera repairs Tony - 16th Aug 2006 13:59
  Hi, I want to buy a 2nd hand Sony dsc-T3. I see a lot with damaged display screens - often cracked. Is it economic to replace one of these please?
  Thanks,
  Tony
  
  
  • Re[2]: Sony DSC MVC camera repairs Alex - 16th Aug 2006 22:29
    DSC-T3 screens are very expensive. DSC-T1 is much better option.
    
    
• Re: Sony DSC MVC camera repairs Sal Perez - 19th Aug 2006 16:50
  Hello, I have a DSC-P7 with a broken gear in the lens motor. I know I can fix it myself, but can't find the piece(by its self). Sony won't sell just that gear, only the whole lens assembly with the motor attached. Can you help me?
  Any info is appreciated. Thank You
  
  
• LCD reapri Oded - 20th Aug 2006 20:42
  Hi, I think I emailed you through ebay. Anyway, I was wondering with all these repairs...If you send us the LCD screen, how do we replace it ourselves? Is there someone we can give it to with the replacement part and they replace it for us? Thanks.
  
  
• Re: Sony DSC MVC camera repairs
  TOM
  - 22nd Aug 2006 14:23
  I have a mvc-cd400 and the lcd is cracked what do I need to do repair it. Can I buy the screen from you and put it in myself or should I send it to you.
  
  
• Re: Sony DSC W5 lens problem
  Jordan
  - 23rd Aug 2006 21:07
  Hi,
  My Sony w5 recently developed a problem with the lens. Namely, when I tried to turn the camera off after using it, the lens retracting mechanism got stucked, and I got message "Please turn the camera off and then on again. But this didn't solve the problem. The lens is still stucked and the camera isn't working. Can it be repaired and what would be the cost? Thank you,
  Jordan.
  
  
  • Re[2]: Sony DSC W5 lens problem Alex - 27th Aug 2006 4:44
    Yes, that's fixable, please get back to me by email.
    
    
    • Re[3]: Sony DSC W5 lens problem Kevin Shannon - 10th Sep 2006 19:11
      I have the exact same problem w/ my Sony DSC-W5. Can you please tell me how to fix it? Thank you and best regards, Kevin Shannon
      
      
    • Re[3]: Sony DSC W5 lens problem
      erwin
      - 17th Sep 2006 14:38
      Hi Alex, I have the same problem with my W1. Can you help me out also. thanks erwin
      
      
    • Re[3]: Sony DSC W5 lens problem
      Joe Davis
      - 10th Oct 2006 10:33
      I have same problem. Camera tells me to turn off and on again, but doesn't solve problem. Also lens get stuck in extended position. Please advise Joe Davis
      
      
    • Re[3]: Sony DSC W5 lens problem Leisha Kragel - 20th Feb 2007 20:14
      My Sony DSC W-5 just recently developed this same problem!! Of course when I contacted Sony Company they say send it in, but will give no estimate to repair cost and etc. Any help you could give me would be greatly appreciated!! Leisha Kragel
      
      
    • Re[3]: Sony DSC W5 lens problem Peter Donaldson - 27th Feb 2007 15:48
      My Sony DSC W-5 just recently developed this same problem!! Any help you could give me would be greatly appreciated!! Many Thanks Peter
      
      
    • Re[3]: Sony DSC W5 lens problem Cathi - 22nd Jul 2007 3:03
      I have that exact problem would you be able to tell me if it can be fixed by me or if I have to get it repaired and if so what would be the cost?
      
      
    • Re[3]: Sony DSC W5 lens problem
      Vince
      - 6th Aug 2007 14:35
      My Sony CyberShot dsc-p200 has lens stuck open. Do you have a suggestion for fixing the problem? Vince
      
      
    • Re[3]: Sony DSC W5 lens problem
      Mark
      - 2nd Dec 2007 2:49
      Hi, my W5 has the same problem. Can you tell me what needs to be done to repair the stuck lens mechanism?
      
      
    • Re[3]: Sony DSC W5 lens problem j - 9th Jun 2008 16:19
      I have the same problem...the lens will not retract. Can you help?!
      
      
    • Re[3]: Sony DSC W5 lens problem Edurado - 26th Jul 2008 19:29
      hey my sony dsc w5 lens wont open, can u help me out?
      
      
    • Re[3]: Sony DSC W5 lens problem emma - 18th Oct 2008 5:00
      hey im another one whos recently experienceing this problem please help !! thank you so much
      
      
    • Re[3]: Sony DSC W5 lens problem
      danny
      - 28th Dec 2008 4:52
      How can I fix the same problem as everyones. My camera is Sony DSC W1 The lens gets stuck and with instructions to turn off and turn on the power. How to solve this problem.
      
      
    • Re[3]: Sony DSC W5 lens problem Rod I. Gould - 25th Feb 2009 15:54
      My camera has developted the same problem. I would be grateful if you could let me know how to solve the problem. The lens is stuck and will not retract. Regards Rod I. Gould
      
      
    • Re[3]: Sony DSC W5 lens problem
      Ronald Cox
      - 3rd Apr 2009 9:38
      SHAKING the camera can also loosen a stuck (jammed) lens. We had the stuck lens problem on a Sony Cyber-Shot DSC W5, the lens was stuck in the fully extended position. After reading all these posts, we tried hitting it hard on our hand, also gently pushing the lens inward, with the camera turned on and turned off. No success. Then we gave the camera a GOOD SHAKE. It was the shake that finally solved the problem- the lens immediately retracted (the camera was turned on at the time).
      
        See 1 more comment...
      
      
    • Re[3]: Sony DSC W5 lens problem
      Mark
      - 18th Apr 2009 6:33
      well it would see to be a common problem with this camera as i have W5 and friend has a W1 and we both have this same problem. Any info would be greatly appreciated.
      
      
  • Re[2]: Sony DSC W5 lens problem
    Vanessa
    - 6th Nov 2006 20:17
    I'm also having the same problem. The lens will not retract and is just stuck in the extended position. I've tried all reformatting and initialization but nothing works. Please let me know the details on how I might be able to fix this. Thanks!
    
    
  • Re[2]: Sony DSC W5 lens problem Alex - 10th Nov 2006 4:40
    Hi Jordan, did you solved the problem? I have a W-50 with the exactly problem.
    
    
    • Re[3]: Sony DSC W5 lens problem Jordan - 10th Nov 2006 10:36
      No, I haven't solved it yet, and I'm unable to send it for repair at this moment. Jordan
      
      
  • Re[2]: Sony DSC W5 lens problem
    Jennifer
    - 22nd Dec 2006 4:38
    Yes, my camera was doing this exact same thing (Sony DSC W5). After searching and searching online I found a posting that said to give the camera a good jolt, like dropping it on the floor. I hit mine on the floor a couple of times and it actually worked. My camera is working as good as new. It's deffinately worth a try.
    
    
    • Re[3]: Sony DSC W5 lens problem
      Jordan
      - 22nd Dec 2006 8:27
      Will give it a shot. Thanks! Merry X-Mas and HNY all!
      
      
    • Re[3]: Sony DSC W5 lens problem
      Elena
      - 26th Dec 2006 22:24
      Thanks a lot! I gave my Sony DSC-W5 camera a jolt on the bottom and that fixed the problem with the lens not retracting back. Thanks!
      
        See 1 more comment...
      
      
    • Re[3]: Sony DSC W5 lens problem
      tara
      - 23rd Jan 2007 1:04
      I had the same problem with my camera and I tried everything I could think of... I looked at several different web sites and finally found this suggested "wacking" technique.... now it is good as new :) thanks! sometimes the old school fix is the good one.....
      
      
    • Re[3]: Sony DSC W5 lens problem
      John
      - 17th Feb 2007 21:35
      Hi Folks, I had the same problem. I turned off the camera, held it in my left hand, and gave it one gentle rap with my right open palm, turned on the camera to test for lens retration. It didn't work. So I turned off the camera and repeated the procedure, each time, increasing the force of the rap. After the third rap, I had success. I did it this way to be as gentle as possible. Sony wants $180, as a flat rate for any factory repair. A non-Sony reputable camera repair service estimated $70-120, and a local camera sales and repair shop recommended I throw out the camera and buy a new one. When I reminded them that the camera cost $300 in December 2005, they said 5 M pixel cameras are going for $150 today. I'm glad I just gave the camera a little pat on the bottom to solve this one. Thank you for sharing your experience. You saved me a lot of money and time. -John
      
        See 1 more comment...
      
      
    • Re[3]: Sony DSC W5 lens problem
      jeremy sherrill
      - 23rd Aug 2007 21:33
      Damn that's amazing it really works!
      
      
  • Re[2]: Sony DSC W5 lens problem
    ~~ mUNISh ~~
    - 7th Feb 2007 7:05
    Tried the same thing on my Sony W5. Worked like a charm.I also cleaned out some dust particles that may have got into the retracting area. All good now. Like new ;)
    
    
  • Re[2]: Sony DSC W5 lens problem
    Jordan
    - 7th Feb 2007 10:12
    Unbelievable!!! 7 months after my camera developed this problem, and after sending it to several repair shops, both authorized and unauthorized, where I was given quotes of 200-300 euros, today I decided to give another try of the famous "wacking" technique, and guess what, after few tries, the lens retracted itself! I turned my camera on, and it worked perfectly fine. I have no idea how long this will last, but I'm glad that I finally have my camera back. God works in mysterious ways! Jordan
    
    
    • Re[3]: Sony DSC W5 lens problem
      Jordan
      - 8th Feb 2007 22:00
      Hi all, I want to ask all of you who have solved the problem with the famous "whacking technique" to write here how long will your camera last... For example, Jennifer wrote on Dec. 22nd, so if her camera still works, that'll be 2 and a half months, and hopefully still counting... :) All the best, Jordan
      
      
    • Re[3]: Sony DSC W5 lens problem
      Ben
      - 9th Apr 2007 1:42
      What a relief! i had to give mine a pretty good wacking on my hand (hurts now!) but it fixed the lens! Hooray! I'll forgive Sony since they did a great job on the rest of the camera! (p.s. mine 'locked up' after my nephew played with the camera - he had his hand over the lens when he turned it on and thats when it didn't retract). Glad i found this forum.
      
        See 1 more comment...
      
      
  • Re[2]: Sony DSC W5 lens problem Paulino - 26th Jun 2007 21:35
    Hi every body, I had the same problem and i applied the " gentle rap technique". It really works. Thanks and great idea. It saves me 150 dlls for factory repair in México.
    
    
  • Re[2]: Sony DSC W5 lens problem
    KimF
    - 23rd Jul 2007 22:48
    Thank you all so very, very much!! I have a Sony DSC-P200. About a month ago, the lens got stuck extended and would not retract. Sony still wants a flat fee to fix it ($177 plus shipping from where I live). I tried your "whack on the bottom" technique and - voila!!!! Success!!! I was already on C|Net looking for reviews of new cameras to buy. You've saved me at least $250.00! P.S. I held it in my right hand and gave it a medium-hard whack on its bottom at the base of my left hand. I had previously tried whacking the lens (I was horrified even as I did it) to no avail. The whack was hard enough to make my hand hurt for a moment, but I got immediate compliance from the camera. Hooray!!! Thank you all again!!!
    
    
    • Re[3]: Sony DSC W5 lens problem
      Jordan
      - 25th Jul 2007 21:26
      Great news guys... Spread the word... Cheers, Jordan
      
      
  • Re[2]: Sony DSC W5 lens problem
    Babu
    - 29th Jul 2007 20:05
    Hi Guys, This is wonderful....I read your suggestions and gave it a try... I was suprised to see the result. If every problem could be solved in this way........we could save a lot money for trip to International space station
    
    
    • Re[3]: Sony DSC W5 lens problem mladen cvrljak - 7th Aug 2007 21:29
      have W5 and developed same lens problem. I got little deeper and dismantled camera and lens motor cover. Put some MoS2 (lubricant)onto the plastic gears. After assembly it worked very smooth, better than new one.Conclusion is that Sony forgot to lubricate or plastic gears and its components are are not compatible materials.For doing this you must be little technical enhusiast like lot of my people in Croatia, we believe in do-it-yourself (for free).
      
      
  • Re[2]: Sony DSC W5 lens problem
    John
    - 26th Aug 2007 17:34
    Just tried the same trick with my P200 which got lens stuck a couple of days ago - hitting the base in my hand didn't work, so I hit the back (screen side) of the camera and it worked straight away. Definitely worth a couple of taps...
    
    
  • Re[2]: Sony DSC W5 lens problem
    James Kennedy
    - 1st Sep 2007 17:24
    My DSC - W7 also suffered the lens stuck , disease . I came across this web page and tried out the whack , it worked
    
    
  • Re[2]: Sony DSC W5 lens problem
    Steven
    - 10th Sep 2007 1:16
    A bit nervous of the whacking technique and threatened by my wife, I gave it a shot and it worked. Had to hit it a couple time on and off on the bottom of the camera and then it finally worked.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Frances
    - 20th Oct 2007 1:29
    Keep another camera handy in case your DSC W5 gives up again! Our lens won't come out. We bought our DSC W5 in April 2005 and loved it. Within two months of purchase the lens wouldn't come out at all. It was repaired under warranty. The camera continued to work fine after that and we were so pleased with it that we bought the teleconversion lens and necessary adaptor ring. Two weeks ago,(while on holiday in China), the camera died again. So much for precious photo memories. We have been advised that it is a main board problem and about $400.00 to repair. Note to self: buy extended warranty next time. I see that this is one of the models that Sony recalled in Japan and China in 2005. Too bad they didn't recall it in Canada too.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Norbert
    - 21st Oct 2007 23:40
    Just hit my daughter's DSC W5 with the lens stuck open. Tapped it on my knee lens up and like magic it retracts now.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Curt
    - 27th Oct 2007 0:36
    Wow, it actually worked for me. I had to whack it a couple of times, pretty hard. I was minutes away from buying a new camera online when I decided to look into the problem with my DSC-W5. I have to admit, I was looking forward to a new camera, but I'll gladly keep the money for now. Thanks!
    
    
  • Re[2]: Sony DSC W5 lens problem SS - 25th Nov 2007 17:41
    Works for W7 too. Thanks!
    
    
  • Re[2]: Sony DSC W5 lens problem Jeff - 2nd Dec 2007 16:39
    This worked for me, too. Gently pressed the lens back in while turning it off. Gave it a couple solid hits on the palm of my hand, then took a picture. It works great now. My mom always said if something doesn't work, give it a good swift kick to fix it.
    
    
  • Re[2]: Sony DSC W5 lens problem Claude - 23rd Jan 2008 2:52
    Hello everybody I used the wacking method, and after the second pretty hard wack with the palm of my left hand it worked. Thank you to the genius who found that solution, it saved me an expensive repair job. -Claude
    
    
  • Re[2]: Sony DSC W5 lens problem
    Sarah
    - 23rd Feb 2008 0:54
    whacking on the bottom didn't work with my W7 but it worked when my husband did whacked it on the back against his open palm.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Kelly from MO
    - 4th Apr 2008 16:40
    Whacking worked like a charm. I used my desk though, didn't leave me with a sore palm. ;)
    
    
  • Sony DSC W5 lens problem
    P200
    - 13th Apr 2008 23:20
    The wacking technique really worked!! A gentle wack with my hand on the bottom of a Sony P200 solved the problem.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Sally
    - 14th Apr 2008 17:28
    The whack on the back with the flat of my hand worked for me...had to do it a couple of times. Thanks!
    
    
  • Re[2]: Sony DSC W5 lens problem
    Shane Clarke
    - 23rd Jul 2008 3:08
    I had this problem with my sony w5. I don't know about whacking it on the floor but what I did was turn off the camera while at the same time using my thumb to exert a bit of pressure on the lens pushing it in. I was careful not to force it too much and after the third attempt it worked and the camera has worked fine since.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Rob&Jolanda
    - 5th Aug 2008 20:30
    This is amazing. We also had this lens retracting problem. A few subtle whacks on the bottom of the camera and it was back on line. Great, thanks. R&J
    
    
  • Re[2]: Sony DSC W5 lens problem Gordon - 27th Aug 2008 17:27
    IT WORKED!!!!!! The "hold the power on and smack it on your left hand fairly hard a few times" method worked great! Thank you, thank you, Gordon
    
    
  • Re[2]: Sony DSC W5 lens problem
    Christine
    - 1st Sep 2008 19:52
    Wow...this works. I had to do it a number of times and was afraid it wouldn't work. I finally hit the bottom of the camera on a stack of paperback books. Had to do it about 3 times...the lens slowly retracted. Now it works. AWESOME. Thanks!
    
    
  • Re[2]: Sony DSC W5 lens problem
    byron
    - 6th Sep 2008 1:09
    dsc w5 ===one rap on the "bottom"---spanking that "baby" really worked---hope I dont get it for "child" abuse
    
    
  • Re[2]: Sony DSC W5 lens problem
    Paras
    - 5th Oct 2008 21:01
    Though it sound wierd to drop the camera, i was left with no sane option. I dropped my camera from 1 ft height 6-7 times on a carpet. To my surprise it works perfect now. I use to laugh seeing movies were memory loss was recovered by hitting people on the head...But i guess thats how things work in current world..Kudos to the suggestion
    
    
  • Re[2]: Sony DSC W5 lens problem Dazster - 17th Apr 2009 13:20
    I can confirm the same 'whakking' technique also works on the DSC-W130. Cheers, Dazster
    
    
  • Re[2]: Sony DSC W5 lens problem
    TM
    - 24th Apr 2009 9:24
    Shaking the camera while pressing the power button solved the problem for me as well. Thanks for the advise.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Lunar
    - 2nd May 2009 19:50
    Man, I just tried that.... i cant believe it worked. haha. =] My camera is back in action. "spank it and call it a bad camera." ;P
    
    
  • Re[2]: Sony DSC W5 lens problem
    Abhijit
    - 14th Jun 2009 19:01
    Hi , I had the same problem with my sony dsc w5 , Read all this wakking of camera stuff , really sounded stupid to me but i did follow it , and to my great pleassure it just works fine now ... Thanks for the solution . Regards Abhijit
    
    
  • Re[2]: Sony DSC W5 lens problem
    bert
    - 23rd Jun 2009 20:31
    It's the same story with my 3 year old DSC W5. I brought it to a Sony Service Center earlier today and was advised that the lens would be replaced at a cost of $150 plus $25 for labor charge. After reading the several posts before me, I tried whaking it with my hand, on the table & even dropping it on the carpeted floor. I even tried waving it vigorusly like a magic wand. I could see some results with the lens struggling to come out everytime i turned on the camera. It would come to a stop midway or retract back when I turn it off & on again. With all the abuse it got from me I thought that additional damage could have been inflicted on the internal mechanism already. I was almost giving up on it then I tried bouncing it left & right on my bed while holding on the strap, and guess what....it worked!
    
    
  • Re[2]: Sony DSC W5 lens problem bert - 23rd Jun 2009 20:59
    I have the same problem with my 3 year old DSC W5 and brought it to a Sony Service Center earlier today and was advised that I will be charged a cost of $150 for lens replacement plus $50 for labor. After joining this forum I tried the different suggestions posted before me. I tried whaking it with my hand, whaking it on the table & even dropping it on the carpeted floor. I even tried waving it vigorously like a magic wand. All this resulted with the lens struggling to come out. After turning the power on and testing it the same problem came back after turning it off and on again. I was about to give up thinking that I could have caused more damage with the internal mechanism with the abuse I had already inflicted on it. On my last try I bounced it left and right on my bed while holding on with the strap and guess what....it worked. I may have a sore arm right now but at least I'm not $200 poorer.
    
    
  • Re[2]: Sony DSC W5 lens problem
    Piotr
    - 27th Aug 2009 9:22
    I had the same problem recently. I was laughing like mad when suggested hitting the camera couple times solved the problem.
    
    
• Re: Sony DSC MVC camera repairs
  gwyn
  - 31st Aug 2006 3:57
  Hi
  
  I have a sony dcr-pc120e handycam. The catch that holds the battery has broken. Can u repair or advise where I can get it repaired.
  
  Thanks
  
  Gwyn