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Re: SONY C:13:01 ERROR

Robert Roque Posted Jan 20, 2004, in response to:anonymous

I too had problems with this and found the solution, which I think everyone here will benefit from. After searching everywhere on the internet, none of the solutions provided help me out. Here's what I found. The problem is that if you ever use the memory stick on other camera besides the Sony DSC-F707 or format the memory stick on a computer instead of using the camera's format feature, then you will experience the "Memory Stick Error C:13:01" problem. Here's the solution that finally worked for me. Take any lead pencil. Take the eraser and rub it on the gold contacts on the memory stick as if you are erasing writing on paper. Do this for about 30 seconds or more until you get all the gold contacts. Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature. CAUTION: NEVER FORMAT YOUR MEMORY STICK ON OTHER CAMERAS, USING A COMPUTER WITH A MEMORY STICK READER OR USING WINDOWS XP WITH A USB CABLE PLUGGED TO THE CAMERA. IT DOESN'T WORK. FORMAT YOUR MEMORY STICK USING THE CAMERA'S BUILT IN FUNCTION ONLY. Hope it helps and best regards.

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47 comments, pages:   « 1 2 3 4 5 »

    Re[2]: SONY C:13:01 ERROR

     Bakesem Posted Aug 18, 2009

    Just wanted to post a thank you and say that this also worked for my camera it is the DSC-T70 same error and problems with my memory sticks and all it took was a few reasonable thumps into the palm of my hand and everything seems to be working A+ thanks!!

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    Re[2]: SONY C:13:01 ERROR

     Leeb Posted Jul 16, 2009

    Thanks so much! I had the same problem too. I tried using the eraser but that didn't work, so I tried banging the camera a few times really hard. That felt so good that I just kept pounding on the thing till it smashed into pieces. I then got out a hammer and smashed those pieces into smaller, flatter ones. This really solved my frustration, thanks so much for the ideas! I'm going to do the same thing to all my other broken Sony products!

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    Re[2]: SONY C:13:01 ERROR

     nick Posted Jul 09, 2009

    i have the same problem, but the eraser trick doesn't work, that was the first thing i tried and the my camera cant read the disk to format it, however at the same time my camera works fine without the memory stick, i called sony support and we ran a few tests and procedures on the camera itself and they concluded that the problem is with the memory stick not the camera but at the same time he said that there were three reasons why the C:13:01 error message is on, however he would not tell me the reasons, i then called sandisk support and they say to take it to the nearest place to try and format it and if that doesnt work they say they will send me a new memory stick i love the camera though it always worked great until this by the way my camera is a sony cybershot 8.1mp dsc-w150 and the memory stick is a sandisk memory stick pro duo 2gb

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    Re[2]: SONY C:13:01 ERROR

     JoBo Posted Jun 12, 2009

    After many years my DSC-H2 gave me the feared C 13:01 Error. I tried using a eraser and reseating the card without success. Then I remembered a product I had used on gold connectors in computers (I'm a retired computer tech). It's called ProGold G5 and is by CAIG labs. It worked fantastically like it always had and I was able to format the memory stick. I had previously loaded the pictures so there was nothing lost and I don't need to get another stick. I got my spray can at a local computer store close to ten years ago and the name of it has changed. It won't allow a URL so do a google on caig. I have no connection with them.

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    Re[2]: SONY C:13:01 ERROR

     stephanie Posted Jun 07, 2009

    THis is the second time ive written someone please tell me how to switch to SETUP please i got my camera this month and my family cant afford to get another one plus im getting another memory stick but everyone is sayin it wont do the trick =[ PLEASE HELP ME how do i switch to set up ive searched everywhere and tried hitting the camera but nothing worked =[ ive cried b/c i get so fustrated and definatly know this is the only camera i will have for about 20 years plz help me

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    THANK YOU SOOOOOO MUCH!!!! REALLY APPRECIATE YOUR TAKING THE TIME TO HELP THE REST OF US OUT!!!!

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    I have a Sony DSC-F717 And this did the trick. Take a pencil and use the eraser on the gold metal portion of the Memory Stick. Stick in in the camera and turn it to Setup befor turning it on. Then turn it on and reformat the Memory Stick with the Cameras Format Function. Voila! I'm good to go. I tried the other methods to no avail. Thanks, Thanks and Thanks.

    Comment 1, Last comment by Birgit May 06, 2009

    You said "Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature." How do you switch to setup WITHOUT turning the camera on? I have to have the power to the camera to select "setup". Is there something I am doing wrong? I have rubbed the contacts on the stick very well. I imagine a new stick will not do the trick becasue that also has to be formatted? Thank you TOny

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    And add my name to the list of new believers. A bang on the bottom: Nothing. A bang on the left: Nothing. A bang on the top: Voila! I have no idea how long it will last. But at least for today, I am back in business. Thank you for sharing. Too bad SONY won't own up to the problem. jcstehli

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    I tried your step by step. No change. Did you ever resolve the problem with sony dsc f 717 memory stick error? jcstehli

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