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Re: SONY C:13:01 ERROR

Robert Roque Posted Jan 20, 2004, in response to:anonymous

I too had problems with this and found the solution, which I think everyone here will benefit from. After searching everywhere on the internet, none of the solutions provided help me out. Here's what I found. The problem is that if you ever use the memory stick on other camera besides the Sony DSC-F707 or format the memory stick on a computer instead of using the camera's format feature, then you will experience the "Memory Stick Error C:13:01" problem. Here's the solution that finally worked for me. Take any lead pencil. Take the eraser and rub it on the gold contacts on the memory stick as if you are erasing writing on paper. Do this for about 30 seconds or more until you get all the gold contacts. Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature. CAUTION: NEVER FORMAT YOUR MEMORY STICK ON OTHER CAMERAS, USING A COMPUTER WITH A MEMORY STICK READER OR USING WINDOWS XP WITH A USB CABLE PLUGGED TO THE CAMERA. IT DOESN'T WORK. FORMAT YOUR MEMORY STICK USING THE CAMERA'S BUILT IN FUNCTION ONLY. Hope it helps and best regards.

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    Another thought. For my camera, it may be purely due to oxidation on the contacts. I had the camera and the sticks at the beach. It was VERY humid and condensation was a recurring issue. I found that all of my sticks needed similar cleaning. Thanks again.

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    Amazing! It worked on the first attempt. The eraser must be essential because I had already tried using set-up to format the stick. I had used the memory stick in a newer Sony camera and had performed some renaming options on the files while they were on the stick in my PC. I suspect the latter is what tripped things up. Thanks.

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    Robert, I agree with your approach, I did the same. I am concerned that the issue is with the contacts inside the camera it self. I cleaned the memorystick contacts and still intermitantly receieve the problem. I used a special micro abrasive file to perform this so I know that I removed the oxidation. Any other ideas?

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    Re: Re: SONY C:13:01 ERROR

     Rhonda Posted Aug 17, 2004

    Hi Robert, I was ready to throw away my memory stick when it dawned on me to type the error message into Google. I found your posting, did what you said and "Presto"! It worked! Thank you for saving me many $$$. Rhonda

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    Re: Re: SONY C:13:01 ERROR

     anonymous Posted Aug 08, 2004

    Thank you so very much. This was quite the upsetting thing as my memory card was only 60 days old and I didn't want to have to deal with any longer.

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    Re: Re: SONY C:13:01 ERROR

     erotic1 Posted Jul 13, 2004

    same problem with new dsc-p32.. had camera about 45 days and then all the sudden memory stock error... the memory stick works fine in my other 2 sony cams but no other sticks work in this camera now.. i called sony she said rest the camera but does not work either. She said take it to nearest auth sony center which 380 miles away in California... I am also past my 30 day return so now im screwed.. sony will not even acknowledge this problem on there web site either.. i told her to make sure she notes that in her report that they should at least acknowldge this as a know problem or defect.. this stinks! the pencil trick did not work either..

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    Re: Re: SONY C:13:01 ERROR

     anonymous Posted Apr 18, 2004

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