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C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions

Deb Posted Aug 09, 2003, in response to:anonymous

I received the Disk Error message on my Sony Mavica FD-71 digital camera tonight, so I searched the web to find some solutions. I found a few suggestions, so I took the camera apart but didn't take the actual disk drive apart. By the way, I had tried six different floppy disks in the camera--that all worked fine in my computer disk drive. I never took the time to reformat any of them using my computer.

I think one of the metal disk shutters (near the opening of the disk drive on the camera) was bent a little, so I straightened both of them. You can see the metal shutters--one on each side--after you push the black plastic door open with a small screwdriver or something. I used a small screwdriver and/or tweezers to straighten the metal shutters.

I was still getting a disk error message after doing this and after shining a flashlight inside the drive to see if there was anything else bent or some obstruction inside.

Then I decided to format (on my computer) one of the six disks I had tried in the camera (all said disk error when I tried them.) After I formatted the floppy disk, the camera worked fine. Then I inserted each of the other five disks into the camera, and the camera still worked fine, with no disk error messages.

Since I got some of my ideas from various places on the web, I thought I would post my experience with this, in case it might help others.

Deb

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44 comments, pages:   1 2 3 4 5 »

    Hey, I have tried so many different approaches as to how to solve this error. I have a DSC-F707. I have 3 - 128mb memory sticks and 1 - 64mb memory stick, all Sony and all the sudden non of them were reading it would pop up the same error. I tried the ERASER, I tried messing with the little prongs inside the camara that touch the memory sticks, I tried inserting each memory stick rapidly for more than 10 times and nothing ever worked. My last resort was a post on page 4 at the bottom about someone that bangged the camara a bit out of frustration and fixed it. BANG THE CRAP OUT OF YOUR CAMARA!, in everywhich angle. The first 5 blows didnt do it so I tried different areas to bang the camara and after like 10 times hitting it medium and softly with my palm it finally started reading ALL the memory sticks. I formatted them quickly just incase, but I dont think that that was the problem with my camara. USE THIS ALTERNATIVE AS YOUR LAST IF YOU DONT WANT TO PAY MONEY. I strongly recommend banging your camara to an extent that you dont break it if all else fails. HUGO

    Comment 1, Last comment by meniel Oct 09, 2011

    I have a Sony Mavica FD-85 and used it today and when my disk was full I changed it and it gave a clinking noise and then I got the C:13:01 FORMAT ERROR.
    I did talk to a sony dealer and they said they never heard of this problem with a disk that had been formatted in the camera. It sounds like it should be a E: problem which requires service. Does anyone know how to fix this on their own? I would welcome any advice as I don't want to take it in for service as this would be a great difficultly for me.

    Comments 4, Last comment by Mr.Bear Jun 23, 2010

    I think I found out how to utilize the Sandisk Magicgate 256mb memory stick on Sony Digital Camera. Just did it successfully! I have a DSC-P73 Sony Cyber-shot. First, I insert the Sandisk stick into the camera. Of course, I get C:13:01 memory error. Then I plug my USB cable from my camera to my computer. After that, I go to "My Computer" to find the drive that my camera is connected. Then, I right click the drive and select format. I have Window XP home edition. I click the box where it says "quick format" and click "OK" Finally, Whalla! There is connection! No more C:13:01 error! Please let me know if this works for you. Soli Deo Gloria! www.needgod.com

    Comment 1, Last comment by tiny Nov 19, 2009

    I have tried all the solutions on this page and I finally got the format error to disappear when first accessing the disk, but then after taking a picture, it makes a terrible noise like the turning of the disk is not working properly. Any suggestions.

    Comments 4, Last comment by Patricia Sep 23, 2009

    That worked for my MVC-FD87 as well. Thank you Mike

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    I had the same C:13:01 Disk Error problem on my Sony Movica MVC-FD85. I just grabbed the air pump, with which you mostly clean your keyboard. Put the nozzle in the slot, where you put the disk in. Run the dry air for 10-20 seconds and here it will be cleaned in side and the camera will start working as it was new. Good luck.

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    Have tried the full format and the quick format. Still receive the disk error message., Have a FD73 and FD75. Both have disk error messages.

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    Hi Deb, Thanks for your advice re the Disk Error. I'm having the same problem. My question is: how do you format the disk properly on the computer??? Thanks. Jerry

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    I have a Sony Cyber Shot, and got the c:13:01 error message as well. My memory stick worked fine when I put it into my computer, but the camera kept telling me to insert the memory stick whenever I tried to use it. After looking through the messages on this board, I planned to format the memory stick as a poster said that would eliminate the error. Prior to fomatting, I browsed through the pics on the memory stick to ensure I had them all copied to the computer, and saw one that was somehow corrupted. I erased that picture, and did not format the memory stick, and now the error is gone. Hopefully this may help someone else having a similar problem.

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    i ask a service for format error problem which please help me from it lexar memory stick 128mb that it problem format erro C:13:01

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