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Home | First message in thread | Previous messageHi, I purchased a JVC camcorder GRD-22U 8 months ago, probably have 2-3 hours of recording time on it. I took out the camera to take it to the hospital to record the birth of my first baby and it kept showing me a lens cap error. I tried everything other people recommended, taking out the battery for 1 hour etc... NOTHING WORKS!! I refuse to try stuff like hitting/shaking the camera....lest JVC accuse me of causing damage to the unit....I talked to the service technician and they say they will charge me labor (initial 65 $ for just looking at the unit and who knows how much more for the time spent fixing it) Saving grace the Parts will be free.....becos Iam within the warranty period.... I dont think we should be paying for JVC'S poor quality and workmanship. Especially since JVC seems to be aware of the junk they are selling and continue to do so. I would definitely like to join the class action suit.... wish i could do more and boycott JVC products.... WILL start with my family and friends. Regards. arun dsouza frustrated consumer
2 comments
The "Lens Cap" issue is a failed "Sony" part...not a JVC part. Sony's CCD's are failing all over the place with many products on the market from cameras to camcorders. Go to JVC.com > service and support > customer notification Read the instructions and send your camcorder in for repair under warranty. There is a list of models that are covered. Your model must match the covered models. I have the exact same problem of the ''lens cap still on'' with my GR-D54 model and now all the picture is distorting (when it will actually show a picture on the LCD screen) and all the colours run into each other and it looks like it is snowing. My camcorder is only 18 months old. S O'Donnell |
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