First I need to know if the camcorder will allow the tape to load or eject? If it does, what brand tapes are you using? You may wish to try a reset procedure I will outline below and see if it works. RESET: * Remove tape from unit * Close up camcorder and power it down. * Remove power source (battery or DC cord) * Replace power source and power up camcorder. * Get a NEW JVC or even Panasonic tape. See if tape will load and function. IF the reset above has been done step by step with the recommended tapes-- then the product may need service. Try this first and go from there.