condensation please wait... hi, i've had the same problem only my camcorder is a gr-d20e but i guess it will work for you too... you have to reset your camcorder by opening it and to unplug a "cable" at the back near the record button. (it's about the only cable you can unplug) (i've had the cable out for a while but i don't think this matters) *note* the small screws are different in sizes so remember/draw where they came from put it all back and your camera should work again. (for how long is the question???) the JVC helpdesk isn't helpfull either (the belgian one) hope this works for you grtz, TaZo