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Re: FIX!!! for Self Diagnosis C:31:22

TJR Posted Nov 16, 2004, in response to:Stacy Sample

Had the same error message on my TRV-720, and could not come up with a solution for weeks until I found this website: http://www.protechcam.com/wwwboard/messages/127.html Now the fix you will not believe, nor did I at first, but requires you to power off the unit completely and "Smack it" a few times fairly hard. Now you may do this at your risk, but I swear it fixed mine and all the other people listed at the above web site. I thought it was a joke - but it works!! Good Luck! TJR

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136 comments, pages:   « 1 2 3 10 11 12 13 14 »

    I have a Sony DCR-TRV730 (Digital 8) and the wacking worked for me. I have had this camcorder for about four years and it has worked like a charm until the dreaded C:31:23 message appeared when I tried to record my 3rd grader's school musical performance. I happened to have a CVS reusable camcorder in my camera bag, so I salvaged something of the situation. I went to the Sony site and followed their procedure which did nothing. Thanks to everyone who has shared their experiances. I have my 3rd grader's field day to tape on Friday and now I have my camcorder back in orperation!

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    I found a message here http://www.globalmediapro.com/av/messages/135625.html where they talk about the error code in terms of bad connection on the PCB. Repairing the camera by smacking it might be explained by getting a better connecting due to the G-Force. However, reading all the negative messages on the internet about Sony products explains me why the company is not doing well. They have a serious quality problem and people start to choose alternatives.

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    It works! I got a C:31:22 error message on my 4 year old Sony DV camera about 10 minutes ago. I could not believe my luck! I can buy a new camera! YESSS! I thought I'd look online for a solution and found your suggestion. It seemed so... ludicrous... laughable even. I told my wife and she said: "Well, giving electronic equipment a sharp tap is the first thing that engineers do when they're fixing something - just in case it has a loose connection..." What the he11 thinks I... If I hit it hard enough I may still get a new camera! One power off and a sharp tap later... D@mn! It works OK now! I am cursing you for fixing my camera - Now I don't have a good excuse to buy a new one! ;-) Oh, and by the way, my wife also thanks you for saving us a few bucks! Seriously though - Thanks a million - I should get a few beers recounting this story.

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    RIGHT ON!!! i'll always remember this site for this kind of great advice. My PC-9 has recorded probably about 900 skydives and been used to record archives of another 250 rock shows. i was just trying to capture some video and lo and behold, C:31:22 came up. i have another PC-9, but it's really my wife's camera, and i like to leave the older one plugged in to my studio setup. i held it up about 18" off the ground and dropped it - twice. Second time, it worked just fine!! Thanks! ajpen

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    we smacked it hit it let our kids have a smack or two nothing please help us we had this camra since our wedding!! please help us

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    Well yes this does work, never dreamed it. No I didn't bang it against the table but wacked on my leg say 3 times and voila.

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    I'll be damned. Rely on all my cameras for work, (5 Sony DV's) and was about to replace my PC-9, (best camera I've ever owned and irrepalceable) when I found this post. Smacked it around and called it Sally, lo and behold it works. To repeat another post....does anyone have any experience with how long this "fix" works?

    Comments 2, Last comment by nicole Dec 28, 2005

    WOW , I WAS USING MY SONY TRV 118 TO SHOOT MY COUSINS WEDDING AND THIS DARN C:31:22 AND EJECT MESSAGE CAME ONTO THE SCREEN . THANKFULLY I HAD A SECOND CAMERA RUNNING AND CAUGHT THE REST OF THE CEREMONY . THIS IS THE SECOND SONY CAMERA THIS HAS HAPPENED TO . THE FIRST ONE COST ME $200+ TO FIX , AND ALL THE JERK HAD TO DO IS SMACK IT........*%%$^#&*)()...*%$#@%*.....#&*($@$^**....I HAVE THE CAMERA ON MY DESK RIGHT NOW SO LETS SEE IF YOU CAN SAVE ME $200 DOLLARS...................SON OF A ..........IT WORKED WOW THATS AWSOME THANKS, I GUESS THE RUSSIAN GUY IN THE MOVIE ARMAGEDDAN WAS RIGHT " ...RUSSIAN COMPONANTS , AMERICAN COMPONANTS , ALL MADE IN TIAWAN!(AS HE SMACKS THE COMPUTER WITH A WRENCH)"PEOPLE IF YOUR CAMERA HAS THIS MESSAGE SMACK IT IT REALLY DOES WORK , BESIDES ITZ ALLREADY BROKE YOU HAVENT ANY THING TO LOOSE!

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    Thank you so much for the advice I was at a lost and lucked up on this web site. my sony was in error 4 2 months.aftert a good smacking it was good to go . thanks!!!!!!! IT REALLY WORKS

    Comment 1, Last comment by andre Nov 28, 2005

    Like in the message of 2nd Nov 2005 18:35 I tought you were alla nuts !!!! I works with my french sony camera. I don't understand. You are soo cool !!!!! Take care

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