My grdvx90 shows e01 unit in safeguard mode. Won't eject tape. I would really appreciate answer thanks.

Stacy, I have just recently run into an issue with my GR-DVL210U. I was about to play back a home video only to get the E03 error. I unhooked the battery pack and waited about 15 min before putting back on. After doing so I ejected the tape and verified all was okay. The tape had been partially pulled from the case but I wound it back in. (This tape was the first real time that my 5+ month old had really laughed.) I put the tape back in and hit play only to see the same error again. Again I disconnected the battery. Changed the tape and still had issues only this time I hit play and it apparently plays but all my video is non-existant. The strange thing is that all my videos have been recorded in LP on Maxell tapes. I have had the unit for approx 8 months and this is the first time this issue has arisen. Ihave one other time had an issue with one of your products and my wife and I were extremely upset. It was a SVHS vcr that I had chosen based on the technology only to have it eat a tape for a set of three that ran $80. My wife and I are just about ready to give up on any and all JVC video equipment. I do have a 5.1 receiver and love it but it too has some issues ie overheating. Back to the issue at hand I am currnetly unable to view any of my home videos and the closest repair center is 3+ hours away. I have two family events in the near future. One is this weekend and the second is just over a month away. I hope to have some kind of resolution before then. Thanks in advance for your help. Kyle Mattoon phone 518-335-9330

Please could you help me about the well known Error messsage "Unit in safeguard" and "replace battery and reattach" Thanks in advance Brgds Alexandar

You sound nice! I ahve a GR-DVX90 which continually goes into safe mode or else double exposes the tape. It also say use a head cleaner which I have done with no success. What can I do please? Many thanks LR

This camera is not good

error E02 Unit in Safeguard mode

Mr. Stacy Sample, Just a simple question: I have a GR-SXM347UM with the same old problem about the EO2, would you tell me what happen? thank you

Hi, I have a GR-DVL820U camcorder that's about 10 months old and has an E01 error code. It has a tape in the unit and will not eject it. Is there any way that I can eject the tape and clear the code? Removing the battery does not do it. Thanks for any help, Mike

Hello, I have a GR-AXM210U. The zoom will not work. Push the button and it will not respond. Thank you very much.

The email below from chris on 17th Jul 2004 16:54 describes almost exactly my problems. I bought a GR-DVX9 in July 2001 for £750.00 in London - this was a bargain price then, although a lot of money! I took it on holiday and it started going "speckled" and eventually stopped and displayed "head cleaning required". At this time the camera had been used for about 4 hours. On return to London I took it back and after much argument the store gave me a replacement. It worked for a while until summer 2002 when it started showing "error E04" intermittently. Ther seemed to be no reason why it worked or showed the error message. Last year (2003), holiday again, it developed a "margin" where part of some previous footage remained as a still down one side and the ongoing footage was partly displayed on the other side. I also found the slim batteries supplied were by now completely dead and I had to buy a large replacement (still the unit had only been used about 20 hours in total). I haven't used the unit much since then but being about to go on holday again I tried to turn it on and the "safeguard mode/error E04" reappeared every time. Every time I try to perform any operations with the camera it just powers down, whether in camera or playback mode. I have now spent £800 and consider this very poor value for money. I am quite cynical about JVC's approach as I have seen other websites both American and English where class actions have been mentioned because the problem is so widespread. I have tried different tapes and different batteries, nothing works. I do not want to spend money on either a replacement or repair as I think the GRDVX range, which has incidentally been discontinued, has an inherent fault. Can you help? Peter