Stacy, I have just recently run into an issue with my GR-DVL210U. I was about to play back a home video only to get the E03 error. I unhooked the battery pack and waited about 15 min before putting back on. After doing so I ejected the tape and verified all was okay. The tape had been partially pulled from the case but I wound it back in. (This tape was the first real time that my 5+ month old had really laughed.) I put the tape back in and hit play only to see the same error again. Again I disconnected the battery. Changed the tape and still had issues only this time I hit play and it apparently plays but all my video is non-existant. The strange thing is that all my videos have been recorded in LP on Maxell tapes. I have had the unit for approx 8 months and this is the first time this issue has arisen. Ihave one other time had an issue with one of your products and my wife and I were extremely upset. It was a SVHS vcr that I had chosen based on the technology only to have it eat a tape for a set of three that ran $80. My wife and I are just about ready to give up on any and all JVC video equipment. I do have a 5.1 receiver and love it but it too has some issues ie overheating. Back to the issue at hand I am currnetly unable to view any of my home videos and the closest repair center is 3+ hours away. I have two family events in the near future. One is this weekend and the second is just over a month away. I hope to have some kind of resolution before then. Thanks in advance for your help. Kyle Mattoon phone 518-335-9330

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