Error Codes Assistance

Assistance for Error Codes

If anyone is having any kind of Error code, clean head icon or any other concern, contact me first before assuming you have a problem. My e-mail is Ssample@jvc.com.

I am knowledgeable and have helped many people past their error codes without service. Several things can cause error codes and I would be more than happy to assist you in determining if you do indeed have a problem and what options you have available.

Please refer to this site if you contact me. Thank you.

Stacy Sample
Service Coordinator
Houston, Texas

Reply

• C:31:30 error message in sony dcr trv11 camcorder
  Rajesh
  - 22nd May 2005 23:26
  Hi Can you pl. help.
  
  What is the problem with my camcoder, is it repairable. Any help is very much appreciated.
  
  
  • Re: C:31:30 error message in sony dcr trv11 camcorder soap - 5th Jun 2005 14:45
    i think this is an obsolecence error sony build in for the handycam after 3 / 4 years. who knows what goes wrong in the mind of the machine. frustrating sometimes just taking the battery on & off works.
    
    
  • Re: C:31:30 error message in sony dcr trv11 camcorder
    Deb J
    - 18th Jun 2005 6:17
    Fixed this problem on my 3 1/2 year old DCR TRV17 camcorder by purchasing a new battery. Could also be a faulty tape, or a problem with the tape drive mechanism.
    
    
• Re: Error Codes Assistance
  Marguerite Finch
  - 23rd May 2005 2:27
  When I go online, the little window Error Code 02 comes up. When I wait about 30 seconds, it disappears, but will reappear when I log off. Can you help me to me to fix this. Thank you.
  
  
• Re: Error Codes Assistance
  Ken Smith
  - 23rd May 2005 18:03
  I have an error code upon start up ( 32:11 ). Model #ccd-trv37. Can you tell me how serious this is and what options I might have.
  
  Thanks,
  Ken Smith
  
  
• Re: Error Codes Assistance Karel - 23rd May 2005 20:18
  I should have posted this here....
  
  I had a major problem with my JVC GR-DVP7 camcorder where the EO "4" code kept on appearing and a flashing indicator saying to remove the battery appeared in the LCD screen.It appears that I may have dropped the camcorder as there was a strange clicking sound of the cog wheels when the cassette cartridge opened and closed, and the tape was being chewed up.
  
  Despite my many attempts to remove and replace the battery the camcorder refused to work!
  
  However I was determined to get to the problem and looked at the area where there was some noise ( clicking of the cog wheels). I opened the cassette cartrigde exposing the inner mechanisms and used my index finger to gently manipulate the wheels and to push some of the mechanisms back and forth.
  
  After doing this the sound was not as loud (but it was still there) and the cassette cartridge was closing a little easier.
  
  Anyway, the next morning I put in a tape to do another test…and lo and behold the camcorder worked perfectly(with a slight noise still being heard) and most importantly NO ‘EO” code appearing!!!
  
  After some 2 weeks of operation the camcorder is working just as good as before with the clicking sound almost gone completely....and no EO code in sight!
  
  I must caution that this is not the best repair solution but it worked for me; also I'm not in the US or Europe so camcorder help is very hard to find...this was a deseparate attempt that worked. My guess is that the alignment in these tiny devices may get thrown off now and then by shakes and drops and a little finger manipulation will easily get the unit back on track.
  
  Let me take this opportunity to thank Stacy Sample for her generous assistance in trying to sort out my technical problems! Thanx Stacy!
  
  Best of Luck all!
  
  
• Re: Error Codes Assistance
  LEONARDO SAAVEDRA DIAZ
  - 26th May 2005 13:54
  Hello,
  I'm from Chile and i have a problem with mi Video camera Sony Handycam CCD-TRV108 NTSC. The error message is C:32:30 i did instructions from a Sony site error assistance but the problem continue. I would highly appreciate your help in this matter.
  
  
• Re: Error Codes Assistance
  JayCee
  - 27th May 2005 17:01
  Hi,
  
  I am getting a -E02 Error Message on my Automobile CD-Rom. I have just updated my music, using the Microsoft Plus - Audio Converter. However when I put the CD in my Automobile, it gives me that message. Any answers??
  
  Thanks.
  
  
• Re: Error Codes Assistance Peter Dougherty - 27th May 2005 18:41
  Dear Stacy,
  
  I live over here in London. I have an old VHSC camcorder, JVC Grm 3E and as I have not used it for a while thought I would get it out and take some pictures of the grandchildren. Sadly it did not work. Plays back the tapes fine but record is very blurred and fuzzy. Tried head cleaner and got error code 03. I would like to get it repaired but that appears to be almost impossible.
  
  Yesterday went out and bought a new JVC GR-DF420EK and its great. Still would like to fix up the old one.
  
  If you have any ideas at all I would really appreciate it.
  
  Thanks,
  
  Peter Dougherty.
  Wembley.
  London.
  
  
• Re: Error Codes Assistance
  Brian
  - 27th May 2005 19:15
  I have a Sony DCR TVR330 which started having the C:31:42 error. Do you know what causes this error? And is smacking it the only solution?
  
  
• Re: Error Codes Assistance
  Fred Norfleet
  - 27th May 2005 23:48
  Hello,
  
  I have a sony uvw-1800. It just displayed error 08-03A. Can you help please.
  
  
• Re: Error Codes Assistance TRAVIS O'BRIEN - 28th May 2005 3:15
  I have a 2001 Pontiac Grand Prix and get a error 20 message when I am playing c.d.s This happens with new as well as burned.
  
  is this just a c.d. head problem or more serious...
  
  Let me know A.S.A.P.