First of all, although still being seen Stacy's advice line has not been operational for nearly four years now, however regarding the problem you mention does this problem apply when tested with old previously recorded tapes as well? There is a possibility that the tape head requires "wet" cleaning as dry cassette cleaning tapes cannot overcome a badly contaminated video head, and it should be noted that this will also affect the audio as well, as it comes from the same head on all digital camcorders. Depending on answer given I will send on advice on head cleaning the "safe" way.

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