Hi M JVCGR-D20EK was collected on the 19th of Jan I rec a phone call today saying that the ccd could be replaced but my machine needed a YMA0029P Mech as mine would damage tape, 2 days before collection I ran through my tapes on machine no problem at all I was told it would cost £82.15 I called JVC and asked if this would be covered as I had been advised this was also a common fault I got through to the most unhelpful person I have ever had to deal with regarding a customer /care issue I explained I was diabled and on low income could JVC help me out? No was the answer write in he said Iasked if there was a manager I could talk to and was put on hold after about 4mins he came back on the line and said sorry they cant help then call was ended.

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