This is caused through a manufacturing defect and which a "free" repair is on offer from JVC, this being conditional to you having the original packaging or the warranty which was contained therein. As you have restricted your e-mail address contact the customer services appropriate to your area, as full details on the problem have to be sent to a "direct" e-mail address as they are lengthy and contain (for convenience) JVC contact web links / phone numbers. Also note that the special FREE repair offer expires at the end of December 08

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