The two problems you mention are not really rectifiable by any external actions being taken as the dreaded lens cap problem is a manufacturing defect, and which a free repair has been in existence for about the last 30 months or so, (expires end of June) the stipulation being that you must be the original purchaser of the camcorder and have a receipt to prove this. E-04 which if showing when trying to play back a tape that you know has video on it, means there is a problem between the video drum output and the video input board, dirty tape heads can frequently cause this to show but if you have "correctly" cleaned the heads, correctly meaning there "is" a proper procedure for doing this without damaging the delicate heads, then it would indicate a definite fault exists.

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