Thank you for your reply. On my menu #7 Home Sitter has a house and a locked padlock beside it and #8 Channel Guard when selected has a locked padlock beside it. When I pressed 0 as you instructed I had the following options: 1 set, 2 cancel, 3 set ID No and then below that was a box with 1, 2, & 3 with nothing behind them. I set the ID NO to 000 but it did not unlock it. Please advise. Sorry about the email....you should be able to email me now. I am using a universal remote, would that make any difference? Thanks. Brent

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