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Re: JVC service or questions

Steve Terrell Posted Apr 13, 2008, in response to:Stacy Sample

I purchased a JVC Genessa HD TV Model LT-47XC58 47". I recently returned one to the retailer i bought it from because i had the same problem as this one. The problem is as follows: Turn power off in the evening and when I turn it on in the morning the screen flashes with the JVC Logo and sometimes will goto the channel i left it on or will stay on a black screen. The controls do not work when this happens, you cannot change the input,channel,volume on the remote or the side panel of the TV. The only way to remedy the problem is to unplug the TV for a sec and plug it back in, then all works fine. I did what the retailer said and unplugged the TV for 6 hours and then tried it again and had the same problem. I also went through the manual and tried reseting the microprocessor by holding the volume and channel buttons down for 3 sec and this also did nothing. I am at a loss as to the cause of the problem. I even tried plugging the tv straight to an outlet instead of a surge protector and had no change thinking it may be a power issue. Please help Steven Terrell

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