Can only send the FULL info on this to a direct e-mail address, however a special FREE repair offer on this fault which has been running for nearly three years now expires on the 31st of this month, (DEC 31st 07) so if you have the ORIGINAL purchase receipt for the camcorder contact JVC customer services of where ever you are located and tell them of your problem, this offer ONLY applies to original purchasers.

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