I am getting a big black box on the lower half of my screen. I cannot get the model # as the TV is too big for me to lift or get behind. I got a little information at jvc support online, but it didn't work. The following is what I brought up and tried. I do not have a closed caption button, so I tried the steps. At step 3, I get 2 lines, Mode and Text. Each line has a setting, Mode has CC1,CC2,CC3 & CC4. Text has T1,T2,T3 & T4. So I wasn't able to do as instructed below. Can you help me get this off of my TV? Thanks and Merry Christmas. (Info I got earlier but didn't work.) I get a big black square box covering 90% of my picture. This is a function of the closed caption circuit available for future use called text mode. Simply press close the caption button on the TV remote until the square disappears. If your TV doesn't have the closed caption button on the remote you will need to do the following: 1. Bring up the menu and highlight closed caption. 2. Press the Volume + button to access this menu. 3. When you enter this menu it will say Mode Text. 4. Press the Volume + button until it says Mode Off. 5. Then press the Channel up“ button and highlight Finish. 6. Then press the Volume + button to save your settings.

Reply