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Re: Sony KP51HW40 rear-projection TV

Steve Posted Nov 12, 2006, in response to:Frank

I've had this TV for 4.5 years. Good picture when there's no problems. Had in if for service just after the warranty ended, blue lines, for some type of High Voltage component and Kronis (spelling?)$725. This time, 1.5 years later, red blinks and the tv will shut itself off to stand-by. Turn it back on and it's ok for a while until in goes red again, may be 5 minutes or 5 days. $900 this time, I have two of three tubes going bad that normally don't go bad for about 10 years. The service rep states this is defective parts, but Sony refuses to step up. The repair bill for 4.5 years is more than it cost me new! The Rep agrees that I should not have to pay for this and that if Sony does not step up then he recommeded that I not fix it but buy another TV.

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    The lamps seem to be a big problem for Sony. I have the KP-51WS500 and am in the process of replacing the second lamp at a cost of $600 each. There seems to be a technology problem where the lamps cant last long enough to get good value out of this type of tv. I am considering switching to Plasma or LCD to not have to worry about this issue any more.

    Comment 1, Last comment by Charles Feb 27, 2007



  


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