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Re: JVC service or questions

Jean Posted Sep 05, 2006, in response to:Stacy Sample

I have a JVC Digital Video Camera, Model GR-D30U, 088Y1092. After turning on the power this message comes across the screen: Please Wait Condensation, operation paused. It has been doing this for several days. We've changed the tape, taken the battery off and put it to AC. We still get the same error. We live in a very dry area and have no idea why we would get this message.

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    Jean, Unfortunatley if the message won't clear, you will need service. Being in a dry climate does not mean the condensation error won't engage. If you go from a cool (air conditioned) environment to a warm (outdoor) environment or visa versa, that can trigger the message. Any quick temperature change like the example I gave can trigger it. You may or may not have noticed such an issue or the unit may just have a problem for some other reason..it is hard to say. Call (800) 252-5722 for JVC Customer Care and inquire on service. IF you have an extended warranty company..contact them first.

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