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JVC service or questions - CCD malfunction & Repair Qualification

Unknown Posted Sep 04, 2006, in response to:Autumn Bell

For any models with this same problem: Go to JVC.com > service & support > Customer Notification > CCD program and see if your model qualifies for repair. This info is for your model: CCD Program for This Model - GR-D90US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location. Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.

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