You need to find out if you have USB 1 or USB 2 capability. USB 1 is only used for photo transfers. USB 2 is fast enough for video transfer just as firewire is. If you don't have a current PC system with USB 2 capability...that may be your problem. Also, if your PC came with a video program..that program may or may not work with the camcorder. Sometimes you have to buy a program (eg: Pinnacle Studio 9) for video transfer capabilities.

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