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Re: JVC service or questions

Biswajit Dutta Baruah Posted May 16, 2006, in response to:Stacy Sample

What is the lens cap error all about and how do I go about rectifying it?? I recieved a JVC camcorder as a gift about a year back form my brother inlaw. It worked fine initially. And I even shot a few videos with it. Suddenly about two days back when I opened it up it wouldn't work. A black screen would display on the LCD with the flashing message: LENS CAP ERROR. I thought maybe the battery is worn out. So I charged it up. But still the same message. So I searched down the net until I came across this site. I found out that this error message was common with many models of JVC camcorders and that the company was repairing it free of charge. Problems that are specific to me: 1. The camera was bought by my BIL in the US and I stay in India. So which repair centre do I contact. Can I have it repaired locally in India free of cost or do I have to send it to the US centre only?? 2. The warranty period is over so can I still have it repaired free of cost since it is a manufacturing defect? 3. Does my BIL have to be involved as it was he who bought the camera and not me? I don't want to trouble him if it is not possible.

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