Hello, I have the same problem but i don't have the receipt to prove that I bought it. Maybe you can fix for free of charge check this: As Sony is the original sensor manufacturer for all of the other manufacturers' products listed above (and given the vast array of products that they manufacture themselves) it should come as no great surprise that Sony has by far, the greatest number of affected products. This should not be taken as indicating any inherent deficiency in Sony products beyond the now discontinued sensors involved. The original service advisory was posted on the Sony Asia Pacific Support site. The Asia Pacific post lists all affected models in a concise format. On the Sony US website, the advisories are only listed on the support pages for each individual product. To see the information for your product, go to this page, enter your model number and click "Search" to find all relevant information. If your product is one of those listed above, you should see a link (probably dated 10/3/2005) under the "Product Alerts" section, titled "Important Notice about your Sony Product." Regardless, in the US, the story is the same (at least it is for all the products we checked): "From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling to service to correct this issue." No service forms or mailing addresses are provided on the Sony US site. Rather, owners are instructed to contact the Sony Customer Information Services Center for further assistance at 1-866-703-7669 http://www.css.ap.sony.com/consumer/template/ANDetails.aspx?Id=45536 Notice to Owners of Sony Digital Still Camera, Camcorder, CLIÉ Handheld Computer and Professional Camcorder (DVCAM format) 03-10-2005 Thank you for your support and patronage of Sony products. It has recently come to our attention that a limited number of Sony products that incorporate an image sensor device, or CCD, manufactured from October 2002 through March 2004 may exhibit the following condition: When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image. We have determined that this condition only occurs to a limited number of units, but may be accelerated if the units are exposed to high temperature and humidity environment. In our efforts to ensure customer satisfaction, Sony will offer free out of warranty repair to the owners of applicable products exhibiting the above-mentioned condition caused by the image sensor device. For further information on the applicable products and the repair service, please click on the following links to the respective product categories: http://www.digitalcamera-hq.com/sony-cybershot-dscf717-reviews.html