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Re[4]: JVC GRD-22U Lens Cap Error Message

Jeff Stennett Posted Apr 05, 2006, in response to:Darlene DeMott

I jsut bought the GR-DF450U 2 or 3 weeks ago, haven't even put a tape in it yet, and it's giving me the "Lens Cap" error too. I argued with JVC Service yesterday on the phone, when they gave me the same excuse of "your model is not on the list,"....I answered that just means they haven't heard from enough of us to know these GR-DF4xx models are affected too...so the guy shut up and gave me their mailing address and told me to send it in....which I DON'T think I'm going to do....I don't trust them...I'm going to take it to our local JVC-authorized service here in Baltimore so I have an English-speaking human-being to deal with !!! But I wanted to say I completely agree with the suggestion to notify your State Attorney General...and also that there is a Class-Action law-suit against JVC for this defect....any model-owner not on the JVC list should contact the organizers of the Class-Action and sign on anyway...that's the best point-of-contact for organizing, and for getting JVC to stand up and take responsibility, but they won't unless we force them through suit !! In my case, I bought the 5-year Extended Warranty the day I bought the GR-DF450U, bought the warranty right off the JVC site, so they can't get out of it for mine...for something as intricate as a camcorder, I recommend EVERYONE buying an extended warranty....a camcorder is both state-of-the-art microelectronics AND mechanical device, so a product like that is ripe for defect and malfunction....Extended warranties are well worth the price! ORGANIZE !!!

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    Jeff, Thanks for the info. Yes, I am thinking the thing to do is get the repair done and look forward to filing with the suit for reimbursement down the road. (Unless we can figure out the part to buy, then repair ourselves - have the manual already.) My question: Where is the suit for the lens cap error? I keep finding the "safeguard mode" suit over at sheller.com. Could you please give me a link? Also I would like to hear from anyone who has had the CCD repair done as to whether this does the trick. Was your camera fine from then on? Would hate to sink $150 into it for nothing. Darlene

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