Sony must assumed the manufactured problem of this model

I thought I was alone whit this problem and right now I`ve discovered we are a lot of owner of this model with the same problem. I’ve bought my Sony DSC F 717 in September of 2003 in Argentina direct from an importer. I used this device a lot; I’m architect and use my camera in my job and in my personal life, and I handle it with silk gloves, as a diamond. A week ago, and without any kind of beat or other wrong use, the camera began to work wrong in picture mode, showing very clear images almost white, whit horizontal rays. I took it to a Sony authorized service and they told me the problem was the CCD and they must change the whole optical block because Sony doesn’t provide spare parts for this model and they asked me for USD 520 when this model in Argentina cost USD 850 (06/02/2006) and in the USA USD 400/450 so it has not sense. I found in Sony official web site the note about the problem with this device, and I`m dealing right now with Sony Argentina but it`s taken a lot of time and I suppose they won’t recognized me nothing at all because I don’t have the bill and this is one of the paper they ask to give them. Any way I have sent a lot of email and made phone calls to Sony claiming for this problem, because, as someone of you said in this page, we have paid a lot of money for this electronic jewel. I have a doubt about what the technical service told me about the CCD because in movie function the camera works ok, and I suppose this model has only one CCD so if the problem is the CCD, the equipment must work wrong in movie function too… I don’t know. I hope we all get a solution to this problem. Regards from Argentina Claudio

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