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Re: JVC service or questions

Jay Biggs Posted Dec 18, 2005, in response to:Stacy Sample

Hello, i've had a JVC GR-D20 EK camcorder for about 2.5 years now and went to use it today. I haven't used it for a few months and the last time I used it it was working great. It hasn't been knocked or mistreated in any way, but for some reason I keep getting the 'Lens Cap' message flash on the screen even after the lens cap has been removed. I am unable to get any picture from the camera. It seems to be a component issue related to the lens, as far as I can tell. I am able to playback tapes that have been pre-recorded, which tells me that the LCD screen is fine. I can also get sound when I record and playback....just no picture. I'm very unhappy because I was supposed to be recording a surprise 'going away' party and am now unable to do so. Please could somebody help/advise me on the actions I should take. I'm aware that repair charges are usually extortionate and often amount to a price higher than the actual cost of the camera. I really don't want to have to buy a new camera and feel that I shouldn't have to. Surely these things, costing as much as they do, should have a longer lifespan. Please help. Regards, Jay Biggs.

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    Hi, I have had exactly the same problem - the camera worked fine last time I used it and when I went to use it at Christmas - the exact same problem occurred. I was wondering if you have had any luck in resolving the issue and would be very interested to know the outcome. I think it's an absolute disgrace - considering the cost of these camcorders in the first place. Many Thanks, Alan

    Comment 1, Last comment by Jay Biggs Jan 25, 2006



  


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