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Re[3]: SONY DSCF717 CCD DAMAGED
marfrota Posted Nov 23, 2005, in response to:Dror
Yes, I have sent my camera back to Sony with a copy of the purchase order and guarantee (even if it is expired , it does not matter).
They´ve checked the overall condition of the camera (if there was no damage that could justify the problem)and , after 1 week, they´ve informed me that would repair the camera "free of charge".
After this week, I had to wait 3 more weeks to have my camera repaired.
It is with me now, without any problem, working perfectly.
Best Regards,
Marcelo Frota
Niterói- Rio de Janeiro
Brazil
Reply
2 comments
Marcelo,
Eu estou com o mesmo problema na minha câmera e gostaria que você me informasse com qual departamento da Sony você entrou em contato para solucionar o seu problema.
Um abraço,
Patrícia Galvão
11 3873.2813
11 9112.8035
Reply
Great to hear that Marcelo !
did you sent it to a local Sony service center or all the way to USA ?
And did they shiped the camera back to you ?
Comment 1, Last comment
by marfrota Nov 23, 2005
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