I HAVE CABLE ,BUT DONT HAVE SOFTWARE OF JVC GRD33AG HANDYCAM PLEASE SEND ME SOFTWARE OF THAT

Connecting the camcorder up when both PC and camcorder are switched on will not damage anything, however whilst its connected under these conditions the camcorder will transfer anything unless its switched off then on again, if it still doesnt work any problems that still exist are liable to be with the PC. Jaspal - I dont quite understand why you have pasted in someone else's old posting, for what reason?

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Hi, I have JVC digital video camera(GR-D33AG) and when iam trying to connect to my PC through IEEE FIREWIRE DV card and cable, ps can't detects the video camera . I have gone to the store wherw i have baught the camera but the meneger told me that when i connected the camera my pc was turned on and i damaged the dv connnect in hte camera that it is not on warranty though the camera is on 2 years warranty. I am looking for a customera service in Israel. Please who can help me with an advise. Thanks a lot