Hi Rachelle It seems there is nothing you can do ,except paying the high service centre fees. I have a GR-D50 with the same problem, i got a total of maximum 10 hours use out of my camera and have always treated it with extreme care. My camera was just out of warranty when this happened and i could not get JVC Australia to even return my emails. Lesson to be learned, DO NOT EVER AGAIN BUY JVC PRODUCTS and tell every one you know about their inferior products. Getting back to the problem at hand. I was informed from the place that i bought this piece of junk, that it is a common problem caused by a faulty chip. I remember a time when companies would stand by their products and fix THEIR mistakes. Not a happy camper! Johnnie

Reply