I have the same problem with a Sony trv118. After 15 months of excellent care , it suddenly won't record. Theres a black screen with a white stripe on it. I have trusted Sony for years, and have paid higher prices to get a product with the Sony name on it many times. I won't do it again though. I have not called the company yet, but I assume I will get the same response you others got. I could buy a new one of the same camera for around $200.00, so I sure am not going to pay $269.00 plus shipping for a repair. If any Sony reps read these threads, know that you lost a longtime loyal customer. Start selling quality products again instead of the junk you are putting out now.

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