Hi...My husband was in the middle of dubbing some tapes for people around the States from a Nashville showcase that the people performed. He only got a couple of tapes done. He left the room to get a glass of tea. No one enter the room while he was gone. When he return to the room the JVC cam corder went into safe mode and gave an error of E03. We have done what the manual says. But the JVC still doesn't work. He called the service department. They acted like they didn't want to talk to him. Very unfriendly. Then told him that it would cost $65 just to send it. It would cost another $150 or so to fix it. Did you ever find out how to get it out of safe mode???? If so, please e-mail me the tip. Thanks, Sherry Kugle