You can contact our customer relations dept at (800) 252-5722. I know of no TV defect issues on any one model in my time here in Houston Service. Although it may seem to be a problem on line...you need to understand that millions of TV's are sold and 10 people writing with a similar problem may seem like alot but really is not in the complete scheme of things. You are speaking of a power problem. That can come from several sources and it would be impossible to say for sure what caused it or where it is occuring within the unit without checking it out first. We cannot diagnose over the phone. If the TV was part of a defect issue I doubt it would have lasted 4-5 years considering the power the TV stores even when not on or being used. Something as small as a capacitor can be the problem or as much as the power supply..not to mention anything in between. You did not say where you were but if you were in Houston we would charge an eval fee of $50/tax to look at it. Most TV repairs run approx $85-$120 average...only more on rare occasions. I am sorry if you are looking for details on what is wrong, but I doubt any service center for any company could give that info to you over the phone without looking at it. It would be like a doctor diagnosing over the phone if you have a rash. Where are you located?

We have had our Jvc TV less than ayear and have had to have a tech look at it because it won't power up. After having it fixed once , in two weeks it did the same thing .YOu can take your JVC TV and shove it . I won't purchase another one .

I've got an 1998 AV-36980 that had the same problem. It was fine when I went to bed, but in the morning it wouldn't power on. I googled this type of tv and the problem which led me to this message board. I hoped that this was the problem. I pulled the circuit board out and C926 was bulging on both the bottom and top. I replaced it with one that I bought at Radio Shack for $1.70 and the TV turned on immediately. I'm 52 years old and have never messed with a circuit board, but this was an easy fix because of this message board. Thanks everyone.

Well I just tried changing the part mentioned and mine didn't work the magic like everyone else. I was hoping I had the same problem since this sounds exactly like what it was. My 36980 just stopped working one day and does nothing but make a clicking noise. It's a steady click, anyone have a clue?

I bought my JVC AV 27985 in Calgary,Alberta, Canada whose defect I mentioned earlier in my previous comment.No Power ,as if the unit is not plugged in.

Thanks to tom Pajaewski for sharing his JVC TV experience with us. For those who have the same no Power problem on JVC AV 27985, It\'s the power switch component- C926 ( 1000uf 35 Capacitor) at the center front end of the TV\'s chassis near the big white rectangular Resistor.But let an experience elec. technician to do the replacement due to the TV\'s High voltage danger even when unplug. Good luck!

Gentlemen: My 1999 JVC MX-J30 Serial 124C2803 began buzzing on switch on and the tape recorder has stopped functioning. My local technician wants a repair charge equal to the cost of my system, almost $200, purchased at Fred Meyers, here in Eugene OR. This is a splendid compact stereo system which I would like to have repaired within reason. Please let me know how to have my MX-J30 fairly serviced. Sincerely, Bob Rosen 4431 Fox Hollow Road #2 Eugene, OR Phone: 541-338-0247

Had my JVC AV 27985 in Sept. 1988.Was working fine, then suddenly got no power when I turned it on last July 2004. TV was manufactured June 1998,in Mexico.This is not normal since I have a 14"magnasonic and 21" RCA TVs which I had since 1991 and still working fine.There must be a factory defect on this TV model.JVC should look into this and make a recall.Our common problem- No Power as if the TV was unplugged.I call on JVC management to be responsible enough to find out this defect.