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Cassette Wont Close on Sony DCR-HC38

Jerry Posted Aug 21, 2010

Need Help ASAP , I am leaving on a trip

My Sony DCR-HC38 wont close when I load a cassette. I need this camera in a week. Any suggestions? I tried Sony, they are useless.

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    Yes I have tried different tapes to no avail. I will try the "bump" idea. Thanks!

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    Have you tried more than one cassette? as codes starting with 32: followed by low numbers are usually centred around take up reel faults, like for example a cassette being faulty whether its new or not. However if the cassette isnt at fault another long shot you could try which seems to work with many of these type of error codes is to thump the bottom of the camcorder onto a book a few times, as if the problem is caused by a mechanism position sensor at fault this can jolt it into locating properly. By the way onto a book is purely to give a "firm but not rigid" surface which could damage the camcorder.

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    I forgot to mention I get a flashing code I assume, it is C:32:11

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