JVC TV Model: AV-31BP6/AU-31BP6

PLEEEEEEEEAAAASSSSEEE!!! HELP ME WITH MY TV. There's absolutely no sound coming out no matter what channel or Video-1/Video-2 I put it on. I just bought this TV used and I think I got jipped, but I use to have a TV just like this one about 8 years and seem to recall it having the exact same issue, but was easily resolvable. It may had to do with the remote which I do not have, I'm using a Univeral Remote, but I really can't remember exactly what the cause or remedie was. Please help....thank you!!

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