If you are not a technical person then there is unfortunately nothing that you can do, as the problem referred to can either be caused by a faulty connection on the ribbon cable that couples the CCD to the video input board, this located on the top "inside" of the casing, or alternatively by a faulty system switch. Ignore references that may be seen elsewhere to the infamous "lens cap" problem, as the reasons for that fault is "not" applicable to your model.

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