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blue screen

Linda Vate Brattstrom Posted Jun 10, 2010

JVC GR-HD1 video camera is recording fine, but the downloaded version is a blue screen with a time stamp imprint on it.

Hi, I use a JVC GR-HD1 video recorder. Today I tried to download a tape, but all that was on it (after 45 odd minute of recording) was a long blue screen. The time stamp had been imprinted on the tape, but nothing else. We have tried to record at the very end of the same tape with the same video camera and now it works. We rely on this camera for work and we lost a whole lot of data today and we will need the camera again tomorrow,. I'd appreciate any thoughts. We shoot in standard view and we use the sports mode and the stabilizer mode. I do remember that at some point during the afternoon the was a message on the lcd screen prompting me to use a cleaning tape, but since we don't have one and we needed to conitue to collect data I simply continued video recording. The message went away and has not returned. When testig the camera it works fine.

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    Re: blue screen

     JB38 Posted Jun 11, 2010

    Although a blue screen could well be caused by a very contaminated video head (which may not respond to a cassette type cleaner and will require wet cleaning) you should be aware that the model you have can suffer from the infamous "lens cap defect", this caused by the image sensor (CCD) originally fitted having the potential to fail. JVC ran a free repair on this for about 3 years or so as thousands of camcorders were affected across a large range of models, including many Sony models as well as the CCD was a Sony brand component which failed, however JVC might still oblige so you should contact the customer services department applicable to wherever you are located. As a test to prove where the fault is try playing and old tape taken from some time ago before the recent problem, if it plays then that 99.9% of the time always indicates the image sensor fault, if it doesnt play then that indicates the possibility of a contaminated head. One further thing is that if when the camcorder is switched on in camera mode ready to take some video and the viewfinder does not show where the lens might be pointing at then thats the CCD fault.

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