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Re: JVC service or questions

becky Posted Jan 04, 2010, in response to:Stacy Sample

Hi, I have a jvc GR-D72U mini dv camera, and it keeps going into safegaurd mode. I was recording a bands practice session when all of the sudden it went into safeguard mode and I haven't been able to get it back in working condition since. The spot where you put the tape will come out and open and close and go down so long as there is no tape inside it. Once the tape is inserted it will not go back down into the camera, unless I put the tape in and close it quickly, or close the door as far as possible and then open it to make the tape holder open with the tape inside it, and then close it as soon as it opens, THEN it will go down but the error code still pops up "unit in safeguard mode error code E04 Re-insert tape" When it doesn't go down with the tape inside of it I can hear clicking as though it is trying to pull it down but failing. I don't know what to do! Thanks for your help.

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