We have a Sony PVW 2850. I just extracted a tape after getting an error message "02-403". When I took the cover off, I noticed the tape was almost completely threaded with no damage. I spun the thread motor gear backwards to get the tape free and then took the carriage out and fished the tape back into the cassette apparently undamaged. When I put the carriage back in, I still got the error message 02-403. It is present when first powered up and doesn't go away. I called Sony support and was told it referred to the reel table. We have never had a problem with this machine in the past and it gets few hours because it is only used to import an occasional Beta tape to our editing systems. Any help would be appreciated. Joe Radio-TV-Film Texas Christian University 817 257 6694 office 817 266 2621 cell

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