Thanks for taking my question. I purchased a JVC KC ADV-49. I installed it following the instructions. After a week of it playing normal, all of a sudden while driving, I must have touched a wrong button and now the unit works but I can't get any sound out of it. Yes, I have tried to find the mute button to see if that is the problem but it still has no sound. My wife worked the remote different ways and we were able to get it to work for a bit without knowing what we did. When I shut the car down and restart it the same problem happens again. Could you please help?

Reply