GR-D73 models (all variations of) are on a list of models that can potentially suffer from the image sensor defect known as the "lens cap problem", however a free repair is on offer by JVC provided you are the original purchaser of the device and have proof of this, so contact JVC customer services if your situation conforms to the qualification mentioned. You having chosen to restrict your e-mail address unfortunately also restricts (for technical reasons) the full info on this including the appropriate service links being sent, as it "has" to go to a direct e-mail address.