I have the JVC Cassette Adapter C-P7U. It is stuck....there is a tape in it and I cannot get it opened to take out the tape. The button which slides to open the top is stuck in the "open" position even though the door is closed and the tape is in "play" position. I opened the long flap that gets inserted into the VHS player and the tape is in the "play" position. The rollers that hold the tape in the Play position will not retract--how do I get them to retract so that the small cassette can be released and extracted. I took the battery out, put a new battery in, etc.....can you help? What to do in an emergency. Jim Sullivan

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