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JVC DIGITAL VIDEO CAMERA GR-D33

kinkyboots03 Posted Dec 29, 2008

LENS CAP ON - WHEN IT ISNT!

Can you please help, we have just got our camcorder out to record our children and it keeps saying the lens cap is on and the screen is black. It is recording sound but no picture can anyone help us fix this problem or is our camcorder now broken!!!

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2 comments

    Thanks you so much, you were right ! I phoned JVC and they are collecting my camcorder next week for a free repair! Much Appreciated, Thanks again x

    Comments 2, Last comment by manoj Oct 30, 2009

    This problem is caused by a manufacturing defect and which a "free" repair is on offer from JVC, this being conditional to you having the original purchase receipt, or packaging with warranty which was contained therein. Contact the customer services appropriate to your area, fuller details cannot be sent as they have to go to a "direct" e-mail address, this due to them not only being lengthy but also for convenience contain various JVC web links for the appropriate contacts. Please note the offer expires at the end of December 2008, this being the second extension that had been made on the original offer nearly three years ago.

    Comment 1, Last comment by kinkyboots03 Dec 29, 2008



  


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