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HomeNeed Help, December 11, 2008 I have a JVC Digital Video Camera model no. GR-D72U that is experiencing the "lens cap no picture problem" I see dark only.Could you please send me the info I need to get the camera repaired? at my email I appreciate it. Thanks for your help
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This problem is caused by a manufacturing defect and which a "free" repair is on offer from JVC, this being conditional to you having the original packaging or the warranty which was contained therein. (or original purchase receipt) As you appear to be in the US (or Canada) contact the JVC customer services appropriate to wherever you may be located, however although I have much fuller details on this unfortunately they cannot be pasted onto this page as they have to be sent to a "direct" e-mail address (you having restricted yours!) this is due to them being lengthy, and also for the convenience of the recipient contain various JVC contact web links. PLEASE NOTE! speed is of the essence, as the special "free" repair offer expires at the end of this month, this having been extended twice already since it was first put in operation approximately 30 months ago. |
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