To help you, unscrew and open the metal case cover. find the 3CD case layer, unscrew the only 2 small screw on the top of shelves that serve a lock, carefully unhook the clip. Clean up the led reader sensor on the center by cotton buds w/drop of alcohol. Re assemble again. Then try and operate. I know it will work and spinn continously Your place are so far from mine in Manila RICK F

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