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SERVICE CENTRE CHARGES HUGE AMOUNT FOR SMALL PROBLEM

vishal Posted Nov 05, 2008

SERVICE CENTRE CHARGES HUGE AMOUNT FOR SMALL PROBLEMSIR, I bought a sony 25 inches FLAT TV MODEL NO.KV-SR25K89K in 2006and had it for 1 year and 2 months and after that tv use to turn ON AND OFF automatically, in OFF MODE indicator blinkGREEN.THEN I

call service centre and he inform us that some parts r lose or resistance problem, it will be ok and it will cost u Rs.500 lum-sum. during his tv inspection tv turn on and work propertly.then the company tv machenic advice to bring this tv during problem and said right now it all part are working properly.tv properly operate for 6 month and then same problem again arises.again i made call to service centre and they advice to bring it to service centre. after 2 days of inspection they(s.c.) made a call to me and said to pay Rs. 4335.for it .i refuse to pay amount and bring that tv to my home.please notice that when i have given tv to S.C. indicator was blinking GREEN but at the time of receiving it was dead mode.help me and tell me whal to do?sony is not as strong as its name suggested. i stopped buying sony stuff, esp TV; no more. plus sony does not do what it has promised. SERVICE CENTRE CHARGES HUGE AMOUNT FOR SMALL PROBLEM SIR, I bought a sony 25 inches FLAT TV MODEL NO.KV-SR25K89K in 2006and had it for 1 year and 2 months and after that tv use to turn ON AND OFF automatically, in OFF MODE indicator blink GREEN. THEN I call service centre and he inform us that some parts r lose or resistance problem, it will be ok and it will cost u Rs.500 lum-sum. during his tv inspection tv turn on and work propertly. then the company tv machenic advice to bring this tv during problem and said right now it all part are working properly. tv properly operate for 6 month and then same problem again arises. again i made call to service centre and they advice to bring it to service centre. after 2 days of inspection they(s.c.) made a call to me and said to pay Rs. 4335.for it . i refuse to pay amount and bring that tv to my home. please notice that when i have given tv to S.C. indicator was blinking GREEN but at the time of receiving it was in dead mode. help me and tell me whal to do? sony is not as strong as its name suggested. i stopped buying sony stuff, esp TV; no more. plus sony does not do what it has promised.

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