This is caused through a manufacturing defect and which a "free" repair is on offer from JVC, this being conditional to you having the original packaging or the warranty which was contained therein. Free repair offer is valid up until the end of December 2008. As you have restricted your e-mail address the full info on this along with direct contact links cannot be provided, but contact the customer services appropriate to your area giving the actual model number, as the 700x is not the model.